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Our Digital Privacy Policy

Updated: November, 2024

This Privacy Policy outlines the information collection, use, and protection practices of Flow Lifestyles Wellness Studio (“we,” “us,” or “our”) in relation to the use of our website. We are committed to safeguarding the privacy of individuals who visit our website, especially when it comes to the collection and use of personal information for lead generation and prospect interest. By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect and process the following types of personal information from you:

  • Contact Information: Including but not limited to your name, email address, phone number, and postal address.
  • Demographic Information: Such as your age, gender, and interests.
  • Information you provide: When you fill out forms on our website, including those used for inquiries, requests for information, and newsletter sign-ups.

1.2 Automated Information: We may collect non-personal information automatically, including but not limited to:

  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website. This may include your IP address, browser type, operating system, and pages visited.

2. How We Use Your Information

We use the information collected for the following purposes:

2.1 Customer Relationship Maintenance: We may use your personal information to follow up on your inquiries, respond to your requests for information, and provide you with the information you need about our business.

2.2 Prospect Interest: Your personal information helps us tailor our communication to your interests and needs. We may send you relevant information, updates, promotions, and newsletters.

2.3 Website Improvement: We analyze non-personal information to improve our website, enhance user experience, and optimize our marketing efforts.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

3.1 Service Providers: We may use third-party service providers to help us operate and maintain our website and services. These providers have access to your personal information only to perform tasks on our behalf.

3.2 Legal Requirements: We may disclose your personal information when required by law or in response to a valid request from a governmental authority.

4. Data Security

We employ reasonable and industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You have the right to:

5.1 Access and Correct Your Information: You can request access to your personal information and update or correct it if it is inaccurate.

5.2 Opt-Out: You can opt-out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will take steps to remove that information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.

8. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us at:

FIND US AT
444 N Harbor Blvd
Fullerton, CA 92832

(562) 999-4412

9. Accessibility Compliance

We are committed to making our website accessible to all individuals, including those with disabilities. We make every effort to ensure that our website is in compliance with applicable accessibility standards.

If you encounter any accessibility issues or have concerns about the accessibility of our website, please contact us using the information provided below. We take your feedback seriously and will make reasonable efforts to address any accessibility concerns promptly.

10. Contact Information for Accessibility Concerns

If you have any questions, concerns, or feedback related to the accessibility of our website, please contact us at:

Flow Lifestyles Wellness Studio
FIND US AT
444 N Harbor Blvd
Fullerton, CA 92832

(562) 999-4412

We are dedicated to providing an accessible online experience for all users and will work to ensure that your concerns are addressed in a timely and effective manner.

11. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe we have collected information about your child, please contact us, and we will take steps to remove that information.

By using our website, you acknowledge that you have read and agree to this Privacy Policy.

Effective Date: November, 2024

FIND US AT
444 N Harbor Blvd
Fullerton, CA 92832

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(562) 999-4412

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HOLD POLICY

Month-to-Month Membership Agreements and Annual Membership Agreements: You may place your Membership on hold two (2) times per calendar year up to three (3) consecutive months each time. Advanced notice of at least two (2) business days is required. The hold must be 30 days in duration at a minimum and 30 days must elapse between holds. Upon expiration of the term of the hold, your account will automatically become active and payments will resume. Should you choose to return prior to the end of their hold period, the hold will be released and payments will resume.

CANCELLATION POLICY

All membership agreements require 30-days written notice to cancel your membership. This form will serve as your 30-days written cancellation notice. Note that if you have a scheduled renewal payment within 30-days of your invoice billing date, the payment will be processed as scheduled. Your membership will be canceled at the end of your final paid month. All payments are non-refundable. All grandfathered membership rates will also be forfeited and returning members will be subject to current rates.

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(562) 999-4412

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